TERMS & CONDITIONS

Welcome to our website. By accesing or using this website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

General Information

These Terms & Conditions apply to  all visitors, users, and customers of our website. We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon publication on this website.

Products

We strive to ensure that all product descriptions, images, and prices are accurare. However, we cannot guarantee that all information is completely error-free.

Product colors may vary slightly depending on your screen settings

All products are subject to availability. We reserve the right to discontinue products without prior notice.

Pricing

All prices displayed on our website are shown in Euros and include VAT where applicable.

We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmd.

Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if

  • Payment cannot be authorized
  • Fraudulent activity is suspected
  • Incorrect pricing or product information has been displayed
  • Products are unavailable

If your order is cancelled after payment has been received, a full refund will be issued.

Payment

We accept secure online payments through the payment methods displayed during checkout.

Orders will only be processed once payment has been succesfully received.

Shipping

We aim to dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on the destination and courier.

We are not responsible for delays caused by customs, shipping carriers, weather conditions, our circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for deliveries made to incorrect addresses provided by the customer.

Returns & Refunds

Please refer to our seperate Return Policcy for detailed information regarding returns and refunds.

Products must be returned in unused, unopened, and original condition unless they are defective upon arrival.

Refunds will only be processed after the returned products have been received and inspected.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

We will review the claim and provide an appropiate solution

Product Use

Our skincare, haircare and bodycare products are intended for external use only.

Customers should always read the product instructions before use.

Discontinue use immediately if irritation or an allergic reaction occurs.

We are not responsible for adverse reactions resulting from misuse, failure to follow instructions, or undisclosed allergies.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Text
  • Website design

Is the intellectual property of the company and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delays in delivery
  • Website interruptions

Our total liability shall never exceed the amount paid for the relevant order.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information described in that policy.

Govering Law

These Term & Conditions shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from these Terms & Conditions shall be submitted to the competent cours of the Netherlands.

Contact

If you have any questions regarding these Terms & Conditions, please contact us using the information provided on our Contact page.

 

Thank you for choosing our brand. We appreciate your trust and support.